Common Yɛmame questions

Yɛmame is not instant booking. Most jobs need pricing, availability, or clarification first. Post the job and compare provider responses before choosing who to continue with.

No. Posting a job lets interested providers respond. You decide who to continue with after reviewing responses.

Providers can review your request and respond with price notes, timing, availability, or questions. You compare those responses before choosing.

Yes. Yɛmame is free for customers and providers: no subscription, no commission, and no fee per lead or response. Any future paid option will be announced at least 30 days before it starts.

The number of responses depends on the job category, location, provider availability, and how clear your request is.

Response time can vary by city, category, and provider availability. Clear job details and photos can help providers respond faster.

You can review available providers and responses, then choose who you want to continue with. Some providers may not be available for every job or area.

Yes. You can compare responses and continue conversations before deciding who is the best fit.

Providers set their own pricing. Confirm the final price, timing, and scope before work begins.

No. Profile prices are starting points or guidance. The final price can change based on the exact work, location, parts, and timing.

You can discuss price, scope, timing, and materials with the provider before deciding whether to continue.

No. You pay the provider directly using a method you both agree, such as cash or mobile money. Yɛmame never asks you to send job money to a Yɛmame account. You can record in Yɛmame that you paid, but that record is your own statement: Yɛmame does not verify it, and it does not send or protect the money.

Agree the final price, timing, scope, and materials first. Avoid large deposits before work starts — this applies to service businesses too, even ones marked “Business verified” — pay the provider’s own mobile-money number, and keep price changes in the job messages.

Review the provider profile, service area, recent work, customer feedback where available, and the clarity of their response before choosing.

Profile Reviewed means available provider details such as service category, service area, and contact information have been checked where available. It does not guarantee work quality or pricing.

No. Yɛmame helps organize job requests, provider responses, and support context, but it does not guarantee provider work quality, pricing, or outcomes.

Yes. Providers can add recent work photos to help customers understand their experience. Photos should avoid customer faces, private addresses, receipts, and personal information.

Customers can post jobs from anywhere in Ghana. Provider responses vary by city, category, and availability as the network grows.

Your job may need more detail, the category may have fewer active providers, or providers in your area may not be available yet. Add clear details, photos, timing, and location context.

You can wait, contact another provider, or update your job details so providers have enough information to respond.

Use Support to create a report tied to the job record. Include the job details, provider name, screenshots where useful, and a short explanation of what happened.

Use Support to create a report tied to the job record. Include the job details, provider name, and a short explanation of what happened.

Yes. Confirm the final price, timing, and scope before work begins so both sides have a clear shared record.